Terms and Conditions for Cleaning Services

Please review our terms governing use of our cleaning services and website. By using our site or requesting a service, you accept and agree to the following terms.

Last updated on December 24, 2025

Acceptance of Terms

By accessing our website or engaging with our cleaning services, you acknowledge these terms and conditions constitute a binding agreement. Continued use signifies consent. If you do not agree, please refrain from using our offerings.

Definitions

To help clarify our terms, several key definitions are provided below.

• “Services” refers to regular and deep cleaning tasks, as well as schedule coordination, feedback response, and communication related to those offerings.
• “User” refers to any person or organisation visiting our website or booking our cleaning services, either on their own behalf or for another.
• “Personal Information” means data that can be used to identify a user, such as a name, phone, or address, in accordance with Malaysian law.
• “Agreement” means the terms outlined on this page, which you accept by using our site or services.

Proper Use of Services

Users agree to provide accurate contact and facility information to allow for safe scheduling and delivery of services. Misrepresentation or misuse is prohibited.

Eligibility

Site use and service engagement are only permitted to individuals who are legally authorised in Malaysia. Underage users must have a parent or legal guardian consent.

Service may be refused if eligibility cannot be validated.

Your Responsibilities

Users must act responsibly in all interactions. Key responsibilities are outlined here.

• Provide accurate booking and contact data during submissions.
• Allow access for scheduled cleaning and respect the agreed time.
• Give prompt notice regarding cancellations or rescheduling of visits.
• Ensure your own equipment or premises are maintained to a reasonable standard for cleaning.

Prohibited Uses

The following are strictly not allowed when using our site or services.

• Supplying false information to mislead staff or other users.
• Tampering with the website or submitting malicious software.
• Sharing unlawful or offensive materials through our contact forms.
• Using our name or brand for unauthorised commercial activity.
• Disrupting service delivery for others or attempting unauthorised access.

Intellectual Property Notice

All site and content materials, including text and images, are owned by or licensed to xendovarius.sbs. Use, reproduction, or redistribution of our service materials without written permission is prohibited.

User Content

User messages and feedback via forms must be civil, non-defamatory, and free of protected data.

Privacy Policy and Consent

By using this site, you acknowledge you have read our Privacy Policy, which explains how your data is handled in compliance with Malaysian law. See Privacy Policy

Disclaimer and Limitations of Warranty

Our services are provided on an 'as is' basis. Results may vary due to differences in site conditions, age of facilities, and cleaning frequency.

Limitation of Liability

xendovarius.sbs is not liable for indirect, incidental, or consequential damages arising from use of our services or site.

Indemnification

Users agree to protect and hold harmless xendovarius.sbs from any claims resulting from misuse or unauthorised service use.

Resolving Disputes

Disputes will be addressed through good faith negotiation. If unresolved, independent dispute resolution may be pursued.

Applicable Laws and Jurisdiction

All terms are governed by and interpreted under Malaysian law and regulations.

Termination

We reserve the right to suspend site access or cancel service bookings for violations of these terms.

Amendments

Terms may be updated as needed. Continued use after changes signifies acceptance of the revised terms.

Severability

Any unenforceable provision will not affect other provisions, which remain fully enforceable.

Entire Agreement

These terms represent the full understanding between users and xendovarius.sbs regarding site and service use.

Contacting Us

If you have questions or concerns about these terms, reach out to our team for clarification.